Privacy Policy
Welcome to DataGhor! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website () and services. By accessing or using our platform, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, billing/shipping details provided during registration, subscription, or payment.
- Account Information: Login credentials, subscription details, purchase history, and download records.
- Technical Data: IP address, browser type, operating system, device information, and activity logs collected via cookies, analytics tools, and server logs.
- Service Requests & Feedback: Information you submit through our contact forms, support requests, bug reports, and feedback channels.
2. How We Use Your Information
We use the collected information to:
- Create, manage, and maintain your DataGhor account.
- Process orders, payments, and generate invoices.
- Deliver digital content and subscription services.
- Customize and improve your user experience.
- Respond to customer support inquiries and feedback.
- Monitor website performance, detect fraud, and enhance security.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only in the following cases:
- Payment Processing: With trusted third-party payment gateways (e.g., Stripe, SSLCommerz, or other providers) to complete transactions.
- Service Providers: With hosting, analytics, and security service providers under strict confidentiality agreements.
- Legal Requirements: With law enforcement agencies or regulatory bodies if required by law or legal process.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Store user preferences and improve site functionality.
- Analyze traffic and user interactions to enhance performance.
- Remember login sessions and personalization settings.
You can manage or disable cookies in your browser settings, but some features of the website may not function properly without them.
5. Data Security
We take your data security seriously and apply technical, administrative, and physical safeguards to protect it. However, no online transmission or storage system is 100% secure. While we strive to use industry-standard measures, we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal information, subject to legal or contractual obligations.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies, security practices, or content of these external sites. We recommend reviewing their privacy policies before providing personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after such updates indicates your acceptance of the revised policy.
9. Delivery Time
We strive to deliver your orders promptly. Our standard delivery times are as
follows:
Inside Dhaka: 5 days
Outside Dhaka: 10 days
Please note that delivery times may vary due to unforeseen circumstances or external
factors.