Return and Refund Policy
1. General Policy
Since DataGhor primarily offers digital products, subscriptions, and downloadable content, all sales are generally final. However, refunds may be issued under certain conditions as described below.
2. Eligibility for Refunds
A refund request may be considered if:
- The purchased digital product is defective, corrupted, or inaccessible due to a technical issue on our side.
- You have been charged incorrectly (e.g., duplicate payments).
- The subscription was renewed without your consent due to a technical error.
Refunds will not be issued if:
- You change your mind after purchase.
- You fail to download or access the product due to issues on your device or internet connection.
- You have already downloaded, accessed, or used the purchased digital content.
3. Refund Request Process
To request a refund:
- Email us at flownoor.it@gmail.com within 7 days of purchase.
- Provide your order ID, payment receipt, and a clear explanation of the issue.
- Our support team will review your request and respond within 3 business days.
4. Refund Method & Timeline
- Approved refunds will be issued to your original payment method or as store credit, based on your preference.
- Processing time: 7–10 business days after approval.
- Any additional bank or payment provider fees are outside our control.
5. Non-Returnable Items
- Digital downloads once accessed.
- Promotional or discounted items.
- Trial-based services or products after the trial period ends.
6. Standard Refund Timeline
All approved refunds will be processed within 7 to 10 working days from the date of approval.